All Sales Are Final
Important: alcohol orders are non-returnable. All sales are final.
By placing an order with Epic Wine & Spirits, you acknowledge that purchases of alcohol beverages — spirits, wine and beer — are final and non-refundable.
Damaged Shipments
If an order is damaged by the shipping carrier prior to delivery, the order will be sent back and Epic Wine & Spirits will contact the customer regarding refund or reship options.
Incorrect or Missing Items
If you receive an incorrect or missing item, contact our team within 48 hours of delivery so we can investigate and make it right.
Exceptions
Alcohol beverages are not eligible for returns under any circumstance. Non-alcoholic items may have different treatment as outlined in our Terms & Conditions.
Need help?
Contact our support team at info@epicwineandspirits.com or call +1 (858) 323-2407 for assistance with a damaged shipment.